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Hybrid Customer Experience Specialist

Company: Blue Ridge Communications

Shift: Sunday-Thursday, 8AM-5PM

Training Details:

• Next training class is expected to start on January 12, 2026
• Training hours may differ from the regular assigned/accepted shift
• Specific training schedules will be discussed during the job interview, if one is conducted
• Training is 9 weeks in total
• The first 5 weeks are conducted at home with live trainers and classmates in your dedicated workspace
• The remaining 4 weeks will be conducted in-person at our training facility in Lehighton to cover live calls and hands-on troubleshooting
• Agents must have a high-speed data connection with a minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training
• Work-from-home equipment is provided by Blue Ridge and must be connected directly to the back of your router at home

Position Requirements:

• Must have established residency in Pennsylvania
• Hybrid agents will be staffed regularly in their assigned retail office location and will be scheduled to work from home if they are not needed at the office
• Work-from-home days are dependent on performance
• Must be able to lift and carry up to 30lbs

Our passion at Blue Ridge is to keep our community connected through reliable High-Speed Internet (with HomeFi), Blue Ridge Mobile, Home Phone, and Video (Stream & Live TV) Technology. Servicing Northeastern Pennsylvania, we work hard every day to connect our customers to the people, places, and things that matter the most in their lives.

We are currently seeking a Hybrid Customer Experience Specialist, to help us build and maintain trusted relationships with our valued customers. With each interaction, you get the opportunity to work as a brand ambassador and assist our customers over the phone, and at our retail counter. Your primary responsibility is to deliver a pleasant experience consistently to our customers by demonstrating a caring and practical approach with each interaction. The products and services we offer enable customers to stay connected to the people and things that matter most to them. Helping customers to understand how our services work and how they can get the most out of the technology is important. When they have questions about their bill, installation, or service we answer those promptly, professionally, and politely. Each customer interaction is important. We exist because of our customers, and it is important that we connect with each one, so they know we value the relationship we have with them and appreciate that they chose Blue Ridge.

Our ideal candidate must maintain a positive demeanor and know how to tactfully respond to situations. The position requires the skill and personality to respectfully care for our valued customers while keeping our company's policies and guidelines in perspective. It is essential to have good listening and communication skills while staying approachable to ensure a comfortable experience for our customers. The right candidate will have a humble yet goal-oriented nature ready to learn a variety of skills, and platforms, to be successful in a busy retail center environment. Strong people skills are necessary, as well as a strong desire to improve and create new solutions. We are looking for this candidate to have a passion for customer service and work for Blue Ridge.

Our Customer Care Teams are diverse and uphold a fun, caring, approachable, yet practical personality to deliver results. Our brand promise is, "To Deliver a Trusted and Valued Connection Always!" Our culture is rich with learning and growth opportunities. We provide weekly coaching with your dedicated leader and continuous training opportunities to ensure you feel supported in reaching your career goals. We are seeking dependability from our team members, with the ability to work overtime if needed. Blue Ridge offers an impressive health insurance package to full-time employees, paid time off, tuition reimbursement, and an employee referral program.

Core Responsibilities:

• Providing support to Blue Ridge customers for billing, troubleshooting, retention and sales interactions
• Troubleshooting and resolving technical problems and other general account inquiries in a single customer interaction to maximize the customer experience; Communicate information and directions to the customer in an organized and concise manner
• Educating customers about the features and benefits of our products and services and consistently promoting self-service options to improve customer experience
• Right fitting our products to customers as solutions through upgrades, self-installs, and/or swapping out equipment
• Ensuring proper cash handling procedures are implemented through tracking and processing payments, providing receipts with each transaction and completing cash and check deposits
• Acting as a product consultant, communicating product features and benefits and making recommendations based on the customers' needs/interests; Identify buying signals, ask for the sale, reinforce current value to existing customers and deliver a high-quality interaction
• Explaining account information to customers with a focus on first interaction resolution
• Resolving customer complaints/concerns through active listening, empathy, professionalism and problem-solving
• Providing equipment boxes to customers (30lb boxes)
• Inspecting the store's physical appearance to make sure it's clean and well-stocked at all times
• Other duties as assigned

Qualifications:

• High School Diploma or G.E.D
• Established residency in Pennsylvania
• Valid PA Driver's License and good driving record
• Previous Customer Service and/or Sales Experience a plus
• Strong Computer Skills, including Microsoft Office Programs and Outlook
• Excellent Communications Skills Oral and Written
• Willingness to work as part of a team
• Bilingual Spanish a plus
• Ability to build positive rapport quickly with customers
• Ability to multitask in a fast-paced environment while adapting to changes
• Ability to perform duties while adhering to company policies and procedures
• Ability to create solutions and implement changes which display innovation
• Ability to lift and carry up to 30lbs
• Ability to regularly work in your local BRC office as scheduled
• Ability to travel to our Lehighton Call Center for training / as needed

Customer Experience Specialist

Our passion at Blue Ridge is to keep our community connected through reliable High-Speed Internet (with HomeFi), Blue Ridge Mobile, Home Phone, and Video (Stream & Live TV) Technology. Servicing Northeastern Pennsylvania, we work hard every day to connect our customers to the people, places, and things that matter the most in their lives.

We are currently seeking a Customer Experience Specialist, to help us build and maintain trusted relationships with our valued customers. With each interaction, you get the opportunity to work as a brand ambassador and assist our customers over the phone, and at our counter. Your primary responsibility is to deliver a pleasant experience consistently to our customers by demonstrating a caring and practical approach with each interaction. The products and services we offer enable customers to stay connected to the people and things that matter most to them. Helping customers to understand how our services work and how they can get the most out of the technology is important. When they have questions about their bill, installation, or service we answer those promptly, professionally, and politely. Each customer interaction is important. We exist because of our customers, and it is important that we connect with each one, so they know we value the relationship we have with them and appreciate that they chose Blue Ridge.

Our ideal candidate must maintain a positive demeanor and know how to tactfully respond to situations. The position requires the skill and personality to respectfully care for our valued customers while keeping our company's policies and guidelines in perspective. It is essential to have good listening and communication skills while staying approachable to ensure a comfortable experience for our customers. The right candidate will have a humble yet goal-oriented nature ready to learn a variety of skills, and platforms, to be successful in a busy contact center environment. Strong people skills are necessary, as well as a strong desire to improve and create new solutions. We are looking for this candidate to have a passion for customer service and work for Blue Ridge.

Our Contact Center Teams are diverse and uphold a personality of fun, caring, approachable, yet practical to deliver results. Our brand promise is, "To Deliver a Trusted and Valued Connection Always!" Our culture is rich with learning and growth opportunities. We provide weekly coaching with your dedicated leader and continuous training opportunities to ensure you feel supported in reaching your career goals. We are seeking dependability from our team members, with the ability to work overtime if needed. Blue Ridge offers an impressive health insurance package to full-time employees, paid time off, tuition reimbursement, and an employee referral program.

Core Responsibilities:

• Providing support to Blue Ridge customers for billing, retention and sales calls
• Troubleshooting and resolving technical problems and other general account inquiries in a single customer interaction to maximize the customer experience; Communicate information and directions to the customer in an organized and concise manner
• Right fitting our products to customers as solutions through upgrades, self-installs, and/or swapping out equipment
• Ensuring proper cash handling procedures are implemented through tracking and processing payments, providing receipts with each transaction and completing cash and check deposits
• Educating customers about the features and benefits of our products and services and consistently promoting self-service options to improve customer experience
• Explaining account information to customers with a focus on first interaction resolution
• Resolving customer complaints/concerns through active listening, empathy, professionalism and problem-solving
• Providing customers with equipment boxes (30lbs)

Qualifications:

• High School Diploma or G.E.D
• Established residency in Pennsylvania
• Valid PA Driver's License and good driving record
• Previous Customer Service and/or Sales Experience a plus
• Strong Computer Skills including Microsoft Office Programs and Outlook
• Excellent Communications Skills Oral and Written
• Willingness to work as part of a team
• Ability to build positive rapport quickly with customers
• Ability to multitask in a fast-paced environment while adapting to changes
• Ability to perform duties while adhering to company policies and procedures
• Ability to create solutions and implement changes which display innovation
• Ability to lift and carry up to 30lbs
• Ability to work regularly in your local BRC office as required
• Ability to travel to the Lehighton Call Center for training / as needed

Career Opportunity at Lehigh Valley Health Network

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Supports the day-to-day administrative and operational needs, while contributing to top-quality patient care that helps drive the company's core and strategic objectives. Facilitates communications among caregivers, patients, and visitors. Performs all clerical/computer functions to support patient care delivery. Coordinates daily patient flow activities. Manages patient charts to meet medical records requirements.

Job Duties

• Manages charting functions to support patient care delivery.
• Performs patient access functions involving coordination of bed assignments and updates bed board in a timely manner.
• Uses effective and appropriate communication styles with patients, significant others, visitors, staff, and professional colleagues.
• Answers telephones, records/replays messages and directs calls appropriately and in a timely manner.
• Initiates, maintains, and organizes patient medical records, copies the patient medical record, and ensures that the discharge chart is broken down and sent to medical records.
• Communicates to RN when notified of admits and transfers.
• Refers problems when they are beyond his/her scope of authority or ability, utilizing the accepted chain of command.
• Orders supplies and equipment in accordance with procurement service processes and fiscal budget.
• Performs data entry of billable service charges for selected departments.
• Transcribes physician's orders and takes the information from the prescribing physician and writes in the appropriate medication log.
• Ensures that test results and other pertinent information is filed in the medical record on a timely basis and that all required documents are available for provider review.
• Troubleshoots and takes corrective measures in care and handling equipment. Maintains knowledge of the location, operation, availability, and care of clerical equipment.
• Develops an effective communication mechanism for the facility to promote a positive image with patients, visitors, co-workers, physicians, office personnel, and external agencies and offices.

Minimum Qualifications

• High School Diploma/GED
• 2 years Experience in a clerical, bed board management, or office/secretarial role in a healthcare environment
• Ability to work with multiple interruptions and adapt to changing priorities.
• Knowledge and ability to communicate with peers, patients/significant others utilizing a developmental perspective.
• Knowledge of bedboard to facilitate patient movement.
• Knowledge of the problem-solving process in the identification and resolution of issues.
• Knowledge of medical terminology.
• Proficient in healthcare systems and Microsoft Office applications.

Preferred Qualifications

• Associate's Degree Healthcare Administration, or Business Administration
• American Heart Association Basic Life Support - State of Pennsylvania Upon Hire

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy.

Front Desk Agent

Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for the Front Desk Agent position. In this role, you will be responsible for assisting resort guests during their check-in, stay, & check out while providing a beyond expectation resort experience to all guests.

We require that you have background, consisting of 1-2 years' front desk/guest service experience. Hospitality Management degree certificate/degree preferred but not required.

If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry leading team.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Promotion from within
• Mental, financial, physical, work/life and career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off, dedicated wellness days and holiday pay
• Discounts and resort benefits

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers, Cond Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner, and TripAdvisor's Travelers' Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.

Distribution Clerk / Warehouse Operations Coordinator

Location: Swiftwater, PA

Duration: 12 Months

8:00 AM - 4:30 PM EST Mon-Fri 1st shift

Pay rate: $21-23/hr on W2

Primary Responsibilities

The Coordinator I Professional is responsible for supporting warehouse operations through effective coordination of daily activities, project management, and operation.

Patient Access Representative

Geisinger's Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day all while maintaining empathy, professionalism and providing a positive patient experience.

Job duties include:

• Responsible for front line support to the department.
• Coordinates and performs front line office activities in an effective and efficient manner for the department.
• Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable.
• Responsible for checking patients in for appointments and accurately verifying demographics.
• Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary.
• Reads and interprets insurance responses.
• Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.
• Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures.
• Communicates financial obligations to patients and collects fees at time of service as appropriate.
• Communicates the purpose of and completes all necessary regulatory forms with patient.
• Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible.
• Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints.
• Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly.
• Performs cash posting following department guidelines.
• Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights.
• Independently works work queues to ensure timely resolution of all accounts.
• Maintains productivity and quality performance expectations.
• Must maintain high regard for confidentiality.
• Accurately performs medical record maintenance and releases.
• Assists with referrals and pre-certifications, at the time of encounter.
• Properly utilizes and maintains patient recall and reschedule lists.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position details include:

• Hours: Shifts between 7:30 am -4:00 pm and 8:30 am - 5:00 pm - Rotational

Benefits of working at Geisinger include:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education: High School Diploma or Equivalent (GED)- (Required)

Experience: Minimum of 1 year-Related work experience (Preferred)

Skills: Clerical I, Communication, Customer Service, Office Politics And Confidentiality

Our purpose and values are centered around caring for our patients, our members, our students, our Geisinger family and our communities. We strive to treat everyone with kindness, excellence, learning, innovation, and safety.

Credit Union Collection Specialist

Follow the credit and collection policies and procedures of the Credit Union that best serve the organization and its members. Perform collection duties personally and/or through third parties. Work within strict compliance with State and Federal credit and collection rules and regulations in all collection practices.

Essential Functions and Basic Duties:

• Frequent phone calls. Excellent verbal communications and active listening. Ability to problem solve, emotional intelligence, mindfulness, understanding technology and handle members courteously with dignity and respect.
• Coordinate and communicate with others including personnel of service and system providers, credit card companies, credit bureaus, insurance companies, collateral protection agencies, and registry offices as needed.
• Represent the credit union in court concerning legal processes connected with collection of negative share balance accounts and other creditor/debtor situations. Attend hearings concerning negative share balance accounts and present testimony on behalf of the credit union.
• Maintain files, records, and journals to provide a chronology of collection activity for delinquent account and provide reports of collection results when requested.
• Follow all credit union policies and procedures.
• Investigate fraud cases, for possible legal action and collection of delinquent accounts for unpaid negotiable items.
• Perform any other duties as assigned.

Performance Measurements:

• The Member Resolution Specialist is expected to work within a collection program and processes that result in budgeted charge-off and delinquency ratios, as well as with limited errors.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

• Education/Certification: High school diploma or GED
• Required Knowledge: Proficient in Microsoft Word and Excel
• Experience Required: 1-2 years related experience at a financial institution preferred. Additional education or hands on experience with collections or lending recommended
• Skills/Abilities: Excellent written and verbal communication skills. Excellent organizational, analytical, and problem-solving abilities. Dedicated work ethic with personal and professional integrity. Ability to undertake and complete multiple tasks, meeting deadlines. Strong desire to improve the lives and financial wellbeing of our diverse membership. Commitment to the credit union philosophy. Ability to use the credit union's core processing system for input/output transactions. Ability to operate standard office machines such as a personal computer, optical image/scanner, photocopier, fax machine, word processor and such equipment normally found in a financial institution credit department.

Physical Activities and Requirements of This Position:

• Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Average Hearing: Able to hear average or normal conversations and receive ordinary information.
• Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.
• Physical Strength: Sedentary work: sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

Working Conditions: None. No hazardous or significantly unpleasant conditions (a typical office environment).

Mental Activities and Requirements of This Position:

• Reasoning Ability: Sound judgement and problem-solving skills. Strong phone communication required.
• Mathematics Ability: Ability to calculate figures and amounts such as payments due, and interest.
• Language Ability: Ability to read, analyze and interpret general business correspondence. Ability to compose reports, business correspondence and assist in updating procedure manuals. Ability to effectively present information and respond to questions from Management, team members, and individual members. Occasionally may need to make formal presentations on credit to groups outside of the credit union, such as meetings, trainings, schools, and debt counseling sessions.

Intent and Function of Job Description: Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.

Job Posting

10% Salary placement fee Salary range: 45-48 35 hours Mon-Fri No weekend rotation 120 beds

Job Responsibilities

Provides patient education as an intricate part of the patient care activity, according to the patient need and policy

Performs complete and professional patient assessments in accordance with policies and procedures

Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts

Represents the company through professional personal appearance, patient care activities, and content of written reports

Gathers necessary information from referral source to ensure insurance coverage of each enteral patient

Follows up on necessary paperwork to ensure payment for services rendered

Maintains patient records in complete and organized manner in compliance with accreditation standards

Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business

Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs

Promote safe, effective patient and organizational environments, as well as feeding equipment use

Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence

Mental Health Counselor

Employment Type: Full time

Shift: 12 Hour Night Shift

Description: MacNeal Hospital's Behavioral Health Services Department is an adult psychiatric department, with five units and 69 beds. Unit size ranges from 11 to 14 beds. We provide comprehensive care for a wide spectrum of psychiatric diagnosis and alcohol detoxification.

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. Loyola Medicine Transport is based at Loyola University Medical Center and is part of a three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.

If you are a Mental Health Tech/Counselor who's interested in working for a regional leader in healthcare, delivering compassionate care and improving the lives of those in our communities, join the Loyola team and become Loyola Strong!

We offer our MHT's:

• Flexible Shifts Available - We'll work with you
• Benefits from Day One
• Daily Pay! Work today, Get paid today
• Competitive Shift Differentials
• Tuition Reimbursement
• On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
• Childcare Employee Discount at Gottlieb's Child Development Center
• Referral Rewards
• Strong Team Culture
• Career Growth Opportunities

What you'll do:

The Mental Health Counselor works as part of a multi-disciplinary team, to provide behavioral intervention based on assessed needs for patients with related psychiatric conditions. Is knowledgeable about the assigned patient's treatment goals and intervenes as identified in the treatment plan. Is able to implement assigned aspects of the treatment plan under supervision. Facilitates or leads group psychoeducational sessions in the milieu and documents the sessions. Assists in patient admission, transfer, and discharge procedures. Participates in the care needs of all inpatients as requested or directed by Unit RN.

What you'll need for this job:

Minimum Education: Required: Level of knowledge equivalent to that ordinarily acquired through completion of two (2) years of college with course work in psychology or a related field preferred of the equivalent combination of education and experience. Preferred: Bachelor's Degree strongly preferred Specify Degree(s): Psychology, Social Work, or related field

Residency: N/A

Minimum Experience: Required: 1-2 years of previous job-related experience Preferred: Minimum of two (2) years Inpatient Psych experience preferred.

Licensure/Certifications: Required: Current CPR certification Preferred: CPI certification

Salary Range: $20.02 - $31.03 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Operations Lead Full-Time

Pay: $14.25 - $18.53/hr

Our Mission: Enable everyone to make their house a home.

Our Vision: To become the first-choice destination for home and holiday dcor.

Job Summary:

The Operations Lead (OL) reports to the Operations Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL works on all operation processes, including opening, closing, training, and delegation of tasks, while always demonstrating a culture of ethical conduct, safety, and compliance. The OL's responsibilities require enthusiasm for vigorous lifting, carrying, moving around the warehouse-format store, and stocking.

Key Roles and Responsibilities

• The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
• The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
• The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
• The OL supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
• The OL Drives productivity by training, coaching, planning, monitoring, and appraising results.
• The OL leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
• The operations Lead participates in all freight processes for incoming freight and/or transitions.
• The OL processes freight, sorts and stocks products on shelves, including down stocking and end cap maintenance, while maintaining a neat, clean, and organized store.
• All other duties assigned based on business needs.
• Open Availability

Qualifications and Competencies

• At least 18 years old.
• High School Diploma/Equivalent.
• Background Check will be completed.
• Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Ability to lift a minimum of 50 lbs. and team lift 100 lbs. as well as to move merchandise around the warehouse-format store routinely.
• Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms.
• Ability to stand or walk for prolonged periods of time.
• Ability to bend, climb, and reach at times. The ability to work effectively independently and within a team.
• Strong attention to detail, e.g., standards, processes, marketing, etc.
• Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
• Creates a sense of urgency; promotes teamwork; delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
• Ability to comprehend, train, develop, motivate, and lead in a manner that fosters a work environment that is smart & scrappy, safe, and fun.
• Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

Join Our Life-Saving Team in Seymour, IN

Join our team today and take advantage of up to a $10,000 sign on bonus this offer won't last long! Apply Today!

We are on the lookout for passionate Flight Paramedics to join our elite crew!

If you've ever dreamt of making a real impact and being part of a life-saving mission, now is your chance! We are looking for talented paramedics to join our team of dedicated professionals. Join us in saving lives!

As a Flight Clinician with PHI Health, you'll be at the forefront of critical care, providing rapid response and advanced medical assistance to those in need. We need heroes like you to ensure swift and effective medical transport, especially in emergencies.

Who We Are

PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

Job Summary

Under the direction and supervision of the Base Medical Supervisor, this position is responsible for providing safe, comprehensive care to critically ill and/or injured patients of all ages. Care is provided in the pre-hospital setting and during inter-facility transports by understanding and applying the specialized principles and techniques of flight paramedic practice, emergency procedures and diagnostics.

Responsibilities Include

• Performs a wide range of specialized functions and complex assessments, diagnoses, therapies and emergency treatment of patients transported by rotor-wing and/or fixed-wing and/or ground.
• Documents appropriate and accurate information for assessment and treatment during stabilization and transport.
• Documents accurate and complete billing information of patient transports.
• Maintains and facilitates effective and timely communication between management, internal and external customers.
• Participates in activities to support PR and marketing efforts.
• Maintains knowledge base for flight paramedic role by attending mandatory meetings, chart reviews, equipment reviews, skill labs, clinical rotations, and continuing education sessions related to the care and transport of critically ill and/or injured patients
• Completes all annual recurrent competency requirements.
• Maintains an active paramedic certification and all other certifications required by policy.
• Clinically functions under the licensure of the program's Medical Director. Indirectly reports to the program's Manager of Clinical Services and the National Director of Clinical Standards.
• Responsible for knowledge of and performing within the regulations and scope of practice of the local Department of Health Services.

The Successful Candidate Will Have

• Must have an active paramedic certification in the state employed.
• Minimum of three years (five years preferred) current Paramedic field experience in a busy 911/pre-hospital service.
• Current BLS, ACLS, PALS/PEPP and PHTLS/ITLS. NRP preferred. Instructor certifications preferred.
• FP-C within twenty-four months of hire.
• Flight or transport experience preferred.
• Must successfully complete the PHI Air Medical Group education/orientation program.
• Effective human relations skills required for interfacing with all levels of personnel and external customers.
• Must possess basic computer skills for e-mail, electronic charting, etc.
• Bachelor's degree in healthcare related field preferred.
• Must be able to pass pre-placement physical exam including functional capacity exam (strength and flexibility assessment, lift up to 100 pounds), drug screening and background screen.
• Must maintain body weight below 235 lbs.

Schedule/Location

• Schedule varies
• Seymour, IN

Compensation and Benefits

• We offer a range of competitive pay and benefits package to keep our teams happy, healthy, and invested.
• This package includes competitive pay, Shift bonuses, shift incentives, Annual Safety Bonus, Annual Employee Bonus, and much more.
• For our clinicians, you are eligible to receive our annual continuing education allowance.

Our Core Competencies

• Safe: We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
• Efficient: We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.
• Quality: We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
• Service: We are dedicated to the service of our customers, our communities and each other.

The PHI Health Advantage

For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.

Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.

Seymour, IN, Up to a $10,000 sign on bonus

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Restaurant Manager

Supervise shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Essential duties and responsibilities include the following. Other duties may be assigned:

• Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty. Communicate, train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and coach for improved performance. Ensure team is quality and customer focused and build an atmosphere of teamwork, energy and fun.
• Contribute to sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss. Manage company's assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standards at all times.

Position qualifications to perform this job successfully include the following:

• Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.
• Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
• Customer Focused: Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback).
• Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
• Relationship Management: Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
• Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

Functional Skills:

• Cash management skills

Education and/or Experience:

• High School diploma or GED
• Successful and stable employment history

Physical Demands:

• While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.

Work Environment:

• While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.

Additional Information:

• Must be 18 years of age or older
• Must have reliable transportation
• Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
• Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery
• Ability to lead a team during a shift with no supervision
• Bilingual in certain markets
• Work with phones, computers, fax machines and copiers
• Non-exempt, hourly position
• Employment is contingent upon satisfactory results of a background check

Company Introduction:

Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.

Sr. Account Executive Judge Technology Solutions

The Judge Group is looking for experienced, competitive, and self-motivated Account Executives to join our growing team across North America.

The Judge Group, established in 1970, is an international professional services firm headquartered in the Greater Philadelphia area. Judge is a global leader in technology consulting, staffing solutions, corporate training, and human capital management. Our solutions are delivered through an annual workforce of 9,000 professionals and 30+ office locations across the United States, Canada, and India. Judge is committed to the success of our clients, consultants, and employees. By joining our team, you will be part of an established, growing, and innovative culture that makes developing employees' top priority.

Are you looking to kick off your sales career in the fields of Technology, Healthcare, Finance & Accounting with a prominent firm in one of the fastest-growing industries? How about working for a high-growth and financially sound organization experiencing record growth and providing excellent training, innovative technology, multiple career paths, positive culture that promotes teamwork, constant recognition, and values giving back to the community? If so, then the Judge Group could be for you!!

Our Account Executives provide talent acquisition solutions in the areas of technology and healthcare meeting the growing demands of hiring executives across our portfolio of clients. Our proven model of success, exceptional training program, and custom delivery platform helps ensure that Account Executives achieve maximum results that keep you focused on building strong relationships and generating sales. We build great client relationships through consultative selling, client site meetings, sales presentations, and regular entertainment such as lunch/dinners, sporting events and exciting excursions.

What Judge will provide you?

• Industry leading delivery team with delivery centers in the US and India
• A well formulated career path with exceptional opportunity for growth
• Industry leading sales training program
• The opportunity to join one of the fastest growing and highly regarded staffing firms in the industry
• Fast paced, performance-based organization that publicly and financially rewards its employees for achieving a high level of success
• Ability to sell regionally and nationally
• 50+ years of successful business and streamlined processes based on industry leading best practices
• Hands-on executive management team dedicated to the overall success of the organization and its employees
• 9,000+ consultants internationally

Compensation:

Below is a breakdown of average incomes by Judge Salespeople who were employed for the entire year of 2024:

• 37% of our Account Executives earned over $250,000
• 35% of our Account Executives earned between $150,000 and $250,000
• 14% of our Account Executives earned between $100,000 and $150,000
• 14% of our Account Executives earned between $75,000 and $100,000

Benefits:

• Competitive base salary, uncapped commission, and bonus with six figure earning potential
• Ability and incentives to cross sell technology, talent and learning solutions
• 401K match
• Generous client entertainment allowance
• Cell phone reimbursement and mileage reimbursement
• Annual incentive trips to exclusive vacation resorts
• Quarterly sales contests/incentives

Responsibilities

Job Responsibilities:

• Research, market and effectively present all of our services to new and existing clients
• Penetrate new business through in-person meetings and presentations with key client hiring managers and senior level executives
• Generate new business through cold calling, attending conferences and through referrals
• Successfully expand and maintain existing client base
• Maintain consistent pipeline of existing and prospective business and run 10-15 client meetings including Zoom presentation each and every week
• Secure qualified job opportunities from existing and new clients

Qualifications

Minimum Requirements:

• 2-3+ years of business development or recruiting experience and a proven track record of success
• Key traits: Energetic, competitive, confident, persistent, commission-oriented/money motivated, strong desire to succeed, hunter/farmer
• Experience breaking and developing local mid-market and/or national accounts
• Strong communication and presentation skills
• Bachelor's degree preferred