Overview
Are you someone who can work well within a set time frame and can you work with required expectations that are set for a definite deadline? Do you have experience with the closing of files and with purchase transactions? Are you familiar with working with policy rejected documents? Do you have the experience resolving post-closing issues in a timely manner? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual like you. If you possess these skills, now is the time to join our team and become a part of something big.
A DAY IN THE LIFE
In this role, you will...
Be responsible for coordinating the closing of files assigned to you within a required timeline and coordination of all aspects involved with the finalizing of the closing process
Be responsible for preparation and accuracy and closing documents in accordance with state requirements and client instructions
Ensure company's two-hour turnaround time commitment to clients is met by monitoring and prioritizing work in progress reports
Review title commitment for clearance and to assure all items are counted for including but not limited to updating payoffs, taxes and HOA
Secure lender, seller and/or broker approval of loan closing documents
Confirm closing dates, location, documentation, and funds due at closing with borrowers
WHO YOU ARE
You possess...
Proven work experience within the real estate industry and/or a vendor management service company
Proven exceptional customer service
A working knowledge of real estate titles, deed preparation and closings
Strong understanding of and/or experience with originations real estate purchase transactions and closings
Excellent follow-through and organizational skills
High energy and have a positive attitude
The ability to use and have advanced computer skills and are proficient in the Microsoft software products
Responsibilities
Responsible for daily reports, schedules, funding, policies, rejected documents and any other assigned reports by managers
Responsible for preparation and accuracy and closing documents in accordance with state requirements and client instructions
Review title commitment to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA, review effective date schedule within company policy guidelines
Engage lender, seller and/or broker approval of loan closing documents and provide requested docs
Address inquiries from client, seller, buyer, agents, internal staff professionally and in a timely manner
Maintain professional communication with team members, team leader, management, clients (internal & external)
Confirm closing dates, location, documentation, and funds due at closing with all parties
Ensure all funding conditions have been met in accordance with state and client instructions
Deed Preparation within client timelines and specifications
Cut checks to all payees and wire funds to the seller within client directed timelines
Confirm file set up with disbursements
Resolve post close issues in a timely manner, including lender, recording and policy rejects
Resolve rejected documents
Customer service
Attend and participate in weekly team meetings, be on time and be prepared for these meetings
Perform all other duties as assigned
Qualifications
High School diploma or equivalent required.
Practical work experience within real estate industry/and or a vendor management servicing company
Strong understanding of and/or experience with originations real estate purchase transactions and closings
Working knowledge of real estate titles, deed preparation and closing
Proven customer service skills
Must be able to use and have advanced computer skills and be proficient in the Microsoft software products