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Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Role

We are seeking an experienced Enterprise Architect with deep expertise in data architecture, analytics, and AI to lead the design and evolution of our enterprise data ecosystem. This role is a critical partner to our Business and Application architects, responsible for defining and executing the enterprise-wide data strategy, particularly in the context of a dynamic, M&A-driven environment.

The successful candidate will design a scalable, secure, and resilient data ecosystem that transforms data into a trusted enterprise asset. You will be responsible for aligning the company's data architecture with its overall business strategy, ensuring alignment with business goals, scalable digital transformation, and powering traditional and generative AI-driven outcomes.

Responsibilities

• Define and maintain the enterprise data architecture strategy, including data platforms, integration patterns, and governance frameworks, with a focus on modern paradigms like Data Mesh and Data Fabric.
• Lead the architectural design and strategy to ensure all enterprise data is treated as a unified asset. This involves creating a seamless consolidation and rationalization strategy that applies to all major data-centric initiatives, whether driven by M&A or by the development of new internal applications and services.
• Establish architecture standards for data modeling, metadata management, and data quality.
• Align data architecture with overall enterprise architecture and business strategy.
• Partner with application development teams to provide data-centric design insights into core business applications, ensuring the data layers are designed for scalability, quality, and analytical use from the outset.
• Lead the architecture and adoption of a broad spectrum of AI solutions, from traditional machine learning to advanced Generative AI and Agentic systems.
• Define frameworks for the full ML/AI lifecycle (MLOps), model governance, and responsible AI.
• Collaborate with data scientists and AI engineers to productionize models and AI applications at scale.
• Identify and drive AI use cases that create measurable business value.
• Analyze and document the current-state data landscape, including data sources, data flow, lineage, storage, and consumption patterns to identify gaps, redundancies, and modernization opportunities.
• Collaborate with business leaders, data scientists, and engineering teams to define strategic goals and translate them into data, analytics, and AI requirements.
• Develop and govern the enterprise API strategy for data, defining standards for REST APIs and managing data access for internal and external applications through an API Gateway.
• Partner with product managers, solution architects, and business architects to ensure data solutions are designed for scalability, performance, and security while meeting business needs.
• Define and enforce enterprise-wide data governance standards, including data quality, metadata management, data security, and data privacy.
• Evaluate data-related requirements to assist in selecting the right data technologies, platforms, and tools that support a scalable, future-ready data ecosystem.

About You

Basic Qualifications

• 15–20 years of experience in data architecture, data management, or a related senior-level role.
• Proven, hands-on experience leading data platform consolidation and integration initiatives following corporate mergers and acquisitions (M&A).
• Deep understanding of enterprise systems, data flow, and complex integration patterns between different systems.
• Demonstrated experience designing data integration and Reverse ETL patterns for major enterprise SaaS platforms, specifically Salesforce.com, Microsoft Dynamics 365 (D365), MDM, and Oracle Eloqua.
• Hands-on experience with API design and management, including designing REST APIs and using API Gateways (e.g., Google Apigee, Kong) to secure and manage data access.
• Proven experience designing data architectures that support and enable advanced AI applications, including traditional machine learning, Generative AI, and Agentic AI.
• Expertise in modern data technologies and architectures, including practical experience with Data Mesh principles and turning 'data as a product' into reality.
• Experience designing, contributing to, or implementing an enterprise Data Marketplace or Data Catalog.
• Demonstrated experience designing and implementing robust data quality frameworks and data security controls within a cloud data platform.
• Excellent and proven communication, facilitation, and stakeholder management skills.

Preferred Qualifications

• You love working on data systems and are obsessed with quality, consistency, and scale.
• You enjoy solving complex problems and has a deep-thinking, analytical mindset.
• You think of 'data as a product' and have experience designing data services and APIs for consumption by a wide range of applications and users.
• You gain gratification from seeing your ideas take shape and become real-world solutions used by a large number of users.
• You are proactive, detail-oriented, and motivated by impact at scale.
• You thrive in collaborative environments and enjoy bridging business and technology perspectives.
• You are an individual contributor who enjoys taking ownership and adding tangible value to the organization.
• You are a seasoned professional who can work independently with minimal guidance and assistance, while still driving outcomes effectively.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (

UKG participates in E-Verify. View the E-Verify posters here (

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email

The pay range for this position is $145,600.00 to $209,300.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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The job description provided contains multiple roles and contains formatting inconsistencies. This refinement preserves the original information while presenting it in a consistent, readable HTML structure using only allowed tags.

Senior Payroll Administrator

The Senior Payroll Administrator is responsible for accurate and timely administration of multi-state US and Canada payroll. This role serves as a subject matter expert, exercises independent judgment in interpreting payroll regulations, establishes procedures and supports the Payroll Team Lead with complex compliance, audit and system related initiatives.

Software Support Representative

Provide software support for Tyler clients in the use, functionality, and understanding of our products. The Software Support Representative ensures the timely resolution of easy-to-moderate client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team-coordinated testing, and other available tools for resolving issues.

Senior Compensation Consultant

Plano, Texas | Yarmouth, Maine | Troy, Michigan | Herndon, Virginia

The Senior Compensation Consultant supports the design, administration, and analysis of Tyler’s compensation programs. This role provides expertise across base pay, incentives, equity, sales compensation, and executive compensation, contributing research, modeling, and recommendations that inform program decisions.

Dynamics 365 CE Sr. Application Engineer

The Dynamics 365 CE Sr. Application Engineer will play a critical role in driving the adoption and optimization of Microsoft Dynamics 365 CE at Tyler Technologies. This position offers the opportunity to design and implement solutions that directly improve how our internal teams engage with clients and manage operations.

Implementation Consultant (Entry-Level)

We are seeking a motivated and adaptable entry-level Implementation Consultant to join our dynamic team. This role is perfect for a recent college graduate who is eager to learn and thrives in a fast-paced environment. As an Implementation Consultant, you will wear multiple hats, contributing to a variety of tasks that drive the successful implementation of our Document Automation solution for our clients.

SaaS Technical Project Manager

The SaaS Technical Project Manager is responsible for overseeing successful Tyler Identity configuration, identifying process improvement opportunities, and recommending appropriate solutions to management. This role is critical to successfully implementing Tyler ID for clients in the Tyler SaaS environment that deployment downtime of staff and customers.

Software Engineers (Various)

Tyler Technologies is looking for Software Engineers in our Yarmouth Maine office. The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, and working with accepted development department standards and procedures.

Corporate Attorney - State and Federal Group

Yarmouth, Maine | Plano, Texas | Overland Park, Kansas

Tyler Technologies is seeking a Corporate Attorney to join our legal team. The Corporate Attorney will provide strategic legal guidance and serve as principal negotiator of certain client and vendor contracts for a variety of Tyler’s business units, with a focus on supporting Tyler’s State & Federal group.

Account Executive

The Account Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory. The target market includes courts and justice-related agencies. There are multiple variations of this role in different sections of the original description.

General Tyler Roles (Multiple)

Join Tyler Technologies and help connect communities with the local governments that serve them. Our Citizen Engagement mobile applications empower residents to communicate, report issues, and stay informed — and our Client Success Advocates play a critical role in making that experience seamless. We’re looking for tech-savvy, people-focused problem solvers who thrive in a fast-paced environment and are passionate about helping clients succeed. Various other roles include Corporate Marketing, Public Safety, Trade Show Specialists, Software Support Specialists, and many more across multiple locations as listed in the original document.

Additionally, there are notices related to recruitment security and best practices, including a posted caution about false employment offers and contact information for reporting suspicious activity.

Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members. While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow. Join our Talent Network to stay connected and up to date on our latest job openings and talent news.

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A leading tech company based in Texas is seeking an experienced Technical Architect to design and develop robust, scalable architectures for enterprise applications. Candidates should have over 10 years of experience in architecture design, knowledge of Java and cloud platforms, and strong problem-solving skills. This role emphasizes collaboration with cross-functional teams and effective communication for delivering high-quality technical solutions.
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A global tech consulting firm seeks an Associate Partner to strengthen its Oracle practice in the federal market. This role involves driving new business, managing strategic client relationships, and delivering large-scale consulting engagements across federal agencies. Candidates should have deep expertise in client relationship management and federal experience, along with a proven track record in strategic negotiations and technology service delivery. This position is available anywhere in the United States and offers opportunities for significant impact within federal consulting.
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Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Role

We are seeking an experienced Enterprise Architect with deep expertise in data architecture, analytics, and AI to lead the design and evolution of our enterprise data ecosystem. This role is a critical partner to our Business and Application architects, responsible for defining and executing the enterprise-wide data strategy, particularly in the context of a dynamic, M&A-driven environment.

The successful candidate will design a scalable, secure, and resilient data ecosystem that transforms data into a trusted enterprise asset. You will be responsible for aligning the company's data architecture with its overall business strategy, ensuring alignment with business goals, scalable digital transformation, and powering traditional and generative AI-driven outcomes.

Responsibilities

• Define and maintain the enterprise data architecture strategy, including data platforms, integration patterns, and governance frameworks, with a focus on modern paradigms like Data Mesh and Data Fabric.
• Lead the architectural design and strategy to ensure all enterprise data is treated as a unified asset. This involves creating a seamless consolidation and rationalization strategy that applies to all major data-centric initiatives, whether driven by M&A or by the development of new internal applications and services.
• Establish architecture standards for data modeling, metadata management, and data quality.
• Align data architecture with overall enterprise architecture and business strategy.
• Partner with application development teams to provide data-centric design insights into core business applications, ensuring the data layers are designed for scalability, quality, and analytical use from the outset.
• Lead the architecture and adoption of a broad spectrum of AI solutions, from traditional machine learning to advanced Generative AI and Agentic systems.
• Define frameworks for the full ML/AI lifecycle (MLOps), model governance, and responsible AI.
• Collaborate with data scientists and AI engineers to productionize models and AI applications at scale.
• Identify and drive AI use cases that create measurable business value.
• Analyze and document the current-state data landscape, including data sources, data flow, lineage, storage, and consumption patterns to identify gaps, redundancies, and modernization opportunities.
• Collaborate with business leaders, data scientists, and engineering teams to define strategic goals and translate them into data, analytics, and AI requirements.
• Develop and govern the enterprise API strategy for data, defining standards for REST APIs and managing data access for internal and external applications through an API Gateway.
• Partner with product managers, solution architects, and business architects to ensure data solutions are designed for scalability, performance, and security while meeting business needs.
• Define and enforce enterprise-wide data governance standards, including data quality, metadata management, data security, and data privacy.
• Evaluate data-related requirements to assist in selecting the right data technologies, platforms, and tools that support a scalable, future-ready data ecosystem.

About You

Basic Qualifications

• 15–20 years of experience in data architecture, data management, or a related senior-level role.
• Proven, hands-on experience leading data platform consolidation and integration initiatives following corporate mergers and acquisitions (M&A).
• Deep understanding of enterprise systems, data flow, and complex integration patterns between different systems.
• Demonstrated experience designing data integration and Reverse ETL patterns for major enterprise SaaS platforms, specifically Salesforce.com, Microsoft Dynamics 365 (D365), MDM, and Oracle Eloqua.
• Hands-on experience with API design and management, including designing REST APIs and using API Gateways (e.g., Google Apigee, Kong) to secure and manage data access.
• Proven experience designing data architectures that support and enable advanced AI applications, including traditional machine learning, Generative AI, and Agentic AI.
• Expertise in modern data technologies and architectures, including practical experience with Data Mesh principles and turning 'data as a product' into reality.
• Experience designing, contributing to, or implementing an enterprise Data Marketplace or Data Catalog.
• Demonstrated experience designing and implementing robust data quality frameworks and data security controls within a cloud data platform.
• Excellent and proven communication, facilitation, and stakeholder management skills.

Preferred Qualifications

• You love working on data systems and are obsessed with quality, consistency, and scale.
• You enjoy solving complex problems and has a deep-thinking, analytical mindset.
• You think of 'data as a product' and have experience designing data services and APIs for consumption by a wide range of applications and users.
• You gain gratification from seeing your ideas take shape and become real-world solutions used by a large number of users.
• You are proactive, detail-oriented, and motivated by impact at scale.
• You thrive in collaborative environments and enjoy bridging business and technology perspectives.
• You are an individual contributor who enjoys taking ownership and adding tangible value to the organization.
• You are a seasoned professional who can work independently with minimal guidance and assistance, while still driving outcomes effectively.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (

UKG participates in E-Verify. View the E-Verify posters here (

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email

The pay range for this position is $145,600.00 to $209,300.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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A leading technology company is seeking a highly motivated Sr. Data Scientist for their Data and Analytics Team. The successful candidate will drive data-driven strategies to optimize customer success outcomes. Responsibilities include defining KPIs, providing strategic recommendations, and developing predictive models. Ideal candidates will have 4+ years in analytics, advanced SQL skills, and a strong ability to communicate insights effectively. This position offers a competitive compensation package.
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Job Title: Director of Software Development & IT

Location: Dover, NH (On-Site)

Department: IT

Employment Type: Full-Time

About Q

Q is a firearms manufacturer focused on innovation, quality, and doing things differently. We move fast, expect ownership, and don't tolerate mediocrity. If you like clean processes, tight tolerances, and solving real problems, you'll fit in here.

Position Summary

We are looking for a Director of Software Development & IT to lead the strategic direction of software projects, continue the development of our in-house ERP system, oversee the entire software development lifecycle, and manage the operational infrastructure to align with business objectives. You will operate at both the strategic and hands‑on level. You will lead a team, but you will also own the thinking behind the systems they build.

This is not a help desk role, and it is not a passive leadership position. You need to be able to see the entire system, understand how everything interacts, and build something better when it doesn't make sense.

This role is on-site in Dover, NH. Being in the building, seeing problems firsthand, and working directly with teams is critical to doing this job right. You will be immersed in the fun and innovative culture that inspires the Q brand.

Essential Duties and Responsibilities

• Oversee and manage the IT and software development department
• Lead integrations across Adobe Commerce, ERP, and a range of additional software systems responsible for tracking essential business and compliance metrics/processes
• Oversee cloud infrastructure, networking, uptime, and data security
• Identify and remedy system inefficiencies, failures, and operational gaps
• Drive AI and automation initiatives to reduce manual data input and improve efficiency
• Lead, hire, and develop the IT team while holding a high-performance standard
• Partner with operations, engineering, production, finance, sales, and compliance teams to ensure systems support real business needs.
• Communicate complex technical systems clearly to non-technical stakeholders

Required Qualifications

• 7-10 years of relevant experience
• Dedication to federal firearms compliance
• Strong communication and leadership skills
• Ability to approach problems positively and creatively
• Willing to receive constructive feedback
• Adaptable to dynamic business needs
• Must be able to work on-site in Dover, NH and be comfortable around firearms

Preferred Qualifications

• Bachelor's in Software Engineering, Computer Science, or equivalent
• Adobe Commerce or Magento experience
• Experience in manufacturing environments
• Experience in regulated industries
• Familiarity with firearms compliance, FFL operations, and AWS experience
• Experience with Docker, Kubernetes, and CI/CD pipelines
• Experience with ERP platforms such as NetSuite, Epicor, or similar

Physical Requirements

• Ability to work on-site in an office and manufacturing environment
• Ability to lift 20 pounds, sit, stand, and move between departments as needed
• Ability to use standard office and computer equipment for extended periods

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Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Role

We are seeking an experienced Enterprise Architect with deep expertise in data architecture, analytics, and AI to lead the design and evolution of our enterprise data ecosystem. This role is a critical partner to our Business and Application architects, responsible for defining and executing the enterprise-wide data strategy, particularly in the context of a dynamic, M&A-driven environment.

The successful candidate will design a scalable, secure, and resilient data ecosystem that transforms data into a trusted enterprise asset. You will be responsible for aligning the company's data architecture with its overall business strategy, ensuring alignment with business goals, scalable digital transformation, and powering traditional and generative AI-driven outcomes.

Responsibilities

• Define and maintain the enterprise data architecture strategy, including data platforms, integration patterns, and governance frameworks, with a focus on modern paradigms like Data Mesh and Data Fabric.
• Lead the architectural design and strategy to ensure all enterprise data is treated as a unified asset. This involves creating a seamless consolidation and rationalization strategy that applies to all major data-centric initiatives, whether driven by M&A or by the development of new internal applications and services.
• Establish architecture standards for data modeling, metadata management, and data quality.
• Align data architecture with overall enterprise architecture and business strategy.
• Partner with application development teams to provide data-centric design insights into core business applications, ensuring the data layers are designed for scalability, quality, and analytical use from the outset.
• Lead the architecture and adoption of a broad spectrum of AI solutions, from traditional machine learning to advanced Generative AI and Agentic systems.
• Define frameworks for the full ML/AI lifecycle (MLOps), model governance, and responsible AI.
• Collaborate with data scientists and AI engineers to productionize models and AI applications at scale.
• Identify and drive AI use cases that create measurable business value.
• Analyze and document the current-state data landscape, including data sources, data flow, lineage, storage, and consumption patterns to identify gaps, redundancies, and modernization opportunities.
• Collaborate with business leaders, data scientists, and engineering teams to define strategic goals and translate them into data, analytics, and AI requirements.
• Develop and govern the enterprise API strategy for data, defining standards for REST APIs and managing data access for internal and external applications through an API Gateway.
• Partner with product managers, solution architects, and business architects to ensure data solutions are designed for scalability, performance, and security while meeting business needs.
• Define and enforce enterprise-wide data governance standards, including data quality, metadata management, data security, and data privacy.
• Evaluate data-related requirements to assist in selecting the right data technologies, platforms, and tools that support a scalable, future-ready data ecosystem.

About You

Basic Qualifications

• 15–20 years of experience in data architecture, data management, or a related senior-level role.
• Proven, hands-on experience leading data platform consolidation and integration initiatives following corporate mergers and acquisitions (M&A).
• Deep understanding of enterprise systems, data flow, and complex integration patterns between different systems.
• Demonstrated experience designing data integration and Reverse ETL patterns for major enterprise SaaS platforms, specifically Salesforce.com, Microsoft Dynamics 365 (D365), MDM, and Oracle Eloqua.
• Hands-on experience with API design and management, including designing REST APIs and using API Gateways (e.g., Google Apigee, Kong) to secure and manage data access.
• Proven experience designing data architectures that support and enable advanced AI applications, including traditional machine learning, Generative AI, and Agentic AI.
• Expertise in modern data technologies and architectures, including practical experience with Data Mesh principles and turning 'data as a product' into reality.
• Experience designing, contributing to, or implementing an enterprise Data Marketplace or Data Catalog.
• Demonstrated experience designing and implementing robust data quality frameworks and data security controls within a cloud data platform.
• Excellent and proven communication, facilitation, and stakeholder management skills.

Preferred Qualifications

• You love working on data systems and are obsessed with quality, consistency, and scale.
• You enjoy solving complex problems and has a deep-thinking, analytical mindset.
• You think of 'data as a product' and have experience designing data services and APIs for consumption by a wide range of applications and users.
• You gain gratification from seeing your ideas take shape and become real-world solutions used by a large number of users.
• You are proactive, detail-oriented, and motivated by impact at scale.
• You thrive in collaborative environments and enjoy bridging business and technology perspectives.
• You are an individual contributor who enjoys taking ownership and adding tangible value to the organization.
• You are a seasoned professional who can work independently with minimal guidance and assistance, while still driving outcomes effectively.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (

UKG participates in E-Verify. View the E-Verify posters here (

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email

The pay range for this position is $145,600.00 to $209,300.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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Program Manager III, Software Engineering, Google Photos

corporate_fare Google place Mountain View, CA, USA

Apply

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience working on customer-facing features.
• Experience with the software development life-cycle.

Preferred qualifications

• 5 years of experience managing cross-functional or cross-team projects.
• Experience with GenAI, machine learning, LLMs, or Agents.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi‑disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross‑functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google Photos’ Mission is to help users thrive by unlocking the full value of their life's photos. The team focuses on building AI powered user‑facing features to bring innovations in LLM and agentic experiences to users.

As the Program Manager on the Google Photos team, you will partner with engineering and product teams to drive Photos’ agentic and generative AI strategy and portfolio. In this role, you will be responsible for multiple projects and priorities, identifying risks, proposing solutions, and leading cross‑functional collaboration and communication.

Google Photos is a photo sharing and storage service developed by Google. Photos is one of the most sought‑after products at Google and is looking for both client‑side (web and mobile), with server‑side (search, storage, serving) and machine intelligence (learning, computer vision) Software Engineers. We are dedicated to making Google experiences centered around the user.

The US base salary range for this full‑time position is $159,000-$231,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Design and deliver optimized program communication plans including executive and key partner communications.
• Determine phasing and metrics associated with program lifecycle that address continuous improvement including Resource Stewardship (effective deployment of machine and people resources).
• Determine and collect data required to govern programs and drive stakeholder decision‑making.
• Anticipate change management requirements that are required by program stakeholders.
• Build trusted relationships with program stakeholders, including managing expectations of senior cross‑functional leads and ensuring they have the insights they need to make decisions.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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A leading workforce management platform is looking for an experienced Enterprise Architect in Olympia, Washington. This role requires expertise in data architecture, analytics, and AI, aiming to define the company's data strategy and design a scalable data ecosystem. Candidates should have 15-20 years of experience, knowledge in API design, and familiarity with major SaaS platforms. Competitive compensation range is $145,600 to $209,300, with potential bonuses and stock options.
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Principal Architect, Embedded Platforms & IoMT

Summary

As Principal Architect, Embedded Platforms & IoMT, you will own the end-to-end firmware and software architecture for our medical devices, spanning technology strategy, technical specifications through detailed design, implementation, verification, and system integration. This includes defining and leading product security architecture and cybersecurity solutioning aligned with regulatory and business needs.

This is a highly visible player-coach role. You will set technical direction, lead high-impact design initiatives, and mentor engineers while remaining hands-on with critical design decisions, code reviews, testing, debugging, and root-cause analysis. You will elevate engineering standards across architecture, code quality, documentation, and compliance, delivering practical, robust solutions that meet clinical, cybersecurity, and regulatory expectations across connected IoMT platforms.

Key Responsibilities

• Own the firmware/software architecture for medical devices, including product security architecture and security solutioning, and ensure traceability from requirements through implementation, verification, and system integration.
• Define and evolve a forward-looking technical roadmap aligned to business strategy, clinical/regulatory needs, and product lifecycle considerations.
• Produce clear architectural designs and detailed specifications; evaluate tradeoffs (performance, safety, security, cost, schedule) and guide practical implementation.
• Lead design reviews and technical decision-making; establish and enforce architecture guidelines, coding standards, and best practices.
• Remain hands-on by designing and implementing the most critical components, performing code reviews, and supporting verification, test automation, and debug activities.
• Partner with project management and cross-functional stakeholders to plan work, monitor progress, manage technical risk, and deliver key milestones on time.
• Serve as the escalation point for complex technical issues; drive structured troubleshooting, root-cause analysis, and corrective/preventive actions.
• Author and maintain architectural documentation to support clarity, reuse, and compliance with FDA/quality system requirements.
• Define security requirements and architecture (e.g., threat modeling, security controls, secure boot/updates, encryption, authentication/authorization) and drive implementation-ready security solutions across firmware, software, and interfaces.
• Partner with Information Security and Quality/Regulatory to validate cybersecurity design choices (risk assessments, vulnerability management, secure SDLC), and ensure security controls are verifiable and compliant.
• Mentor and coach engineers through pairing, reviews, and technical guidance; foster a culture of learning, ownership, and engineering excellence.
• Communicate architecture decisions and their business impact to stakeholders, enabling data-driven tradeoffs and alignment across the organization.

Qualifications

• Strong leadership and agile project management skills.
• Deep expertise in architecting embedded systems and software engineering, especially for real-time systems.
• Advanced proficiency in C++ and C programming.
• Solid understanding of cybersecurity best practice for medical devices.
• Experience with business analysis techniques and processes.
• Professional background in both computer hardware and software analysis.
• Extensive knowledge of FDA regulations and compliance for medical devices.
• High-level critical thinking, organizational skills, and a proactive, hands-on approach.
• Commitment to continuous learning and staying current with emerging technologies.

Preferred Qualifications

• Bachelor/ Master’s degree in computer science, Computer Engineering, Electrical Engineering, Software Engineering, or a related field (preferred).
• 12+ years of overall professional experience, including:
  • Min 5 years in software development and architecture within the Medical Device industry or another regulated industry.
  • Min 10 years of experience in embedded software development.
  • Min 5 years of software architecture experience and product security
  • Min 5 years of experience building digital health solutions.
• Equivalent combinations of education, training, and experience may be considered if they provide the required knowledge, skills, and abilities

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Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Role

We are seeking an experienced Enterprise Architect with deep expertise in data architecture, analytics, and AI to lead the design and evolution of our enterprise data ecosystem. This role is a critical partner to our Business and Application architects, responsible for defining and executing the enterprise-wide data strategy, particularly in the context of a dynamic, M&A-driven environment.

The successful candidate will design a scalable, secure, and resilient data ecosystem that transforms data into a trusted enterprise asset. You will be responsible for aligning the company's data architecture with its overall business strategy, ensuring alignment with business goals, scalable digital transformation, and powering traditional and generative AI-driven outcomes.

Responsibilities

• Define and maintain the enterprise data architecture strategy, including data platforms, integration patterns, and governance frameworks, with a focus on modern paradigms like Data Mesh and Data Fabric.
• Lead the architectural design and strategy to ensure all enterprise data is treated as a unified asset. This involves creating a seamless consolidation and rationalization strategy that applies to all major data-centric initiatives, whether driven by M&A or by the development of new internal applications and services.
• Establish architecture standards for data modeling, metadata management, and data quality.
• Align data architecture with overall enterprise architecture and business strategy.
• Partner with application development teams to provide data-centric design insights into core business applications, ensuring the data layers are designed for scalability, quality, and analytical use from the outset.
• Lead the architecture and adoption of a broad spectrum of AI solutions, from traditional machine learning to advanced Generative AI and Agentic systems.
• Define frameworks for the full ML/AI lifecycle (MLOps), model governance, and responsible AI.
• Collaborate with data scientists and AI engineers to productionize models and AI applications at scale.
• Identify and drive AI use cases that create measurable business value.
• Analyze and document the current-state data landscape, including data sources, data flow, lineage, storage, and consumption patterns to identify gaps, redundancies, and modernization opportunities.
• Collaborate with business leaders, data scientists, and engineering teams to define strategic goals and translate them into data, analytics, and AI requirements.
• Develop and govern the enterprise API strategy for data, defining standards for REST APIs and managing data access for internal and external applications through an API Gateway.
• Partner with product managers, solution architects, and business architects to ensure data solutions are designed for scalability, performance, and security while meeting business needs.
• Define and enforce enterprise-wide data governance standards, including data quality, metadata management, data security, and data privacy.
• Evaluate data-related requirements to assist in selecting the right data technologies, platforms, and tools that support a scalable, future-ready data ecosystem.

About You

Basic Qualifications

• 15–20 years of experience in data architecture, data management, or a related senior-level role.
• Proven, hands-on experience leading data platform consolidation and integration initiatives following corporate mergers and acquisitions (M&A).
• Deep understanding of enterprise systems, data flow, and complex integration patterns between different systems.
• Demonstrated experience designing data integration and Reverse ETL patterns for major enterprise SaaS platforms, specifically Salesforce.com, Microsoft Dynamics 365 (D365), MDM, and Oracle Eloqua.
• Hands-on experience with API design and management, including designing REST APIs and using API Gateways (e.g., Google Apigee, Kong) to secure and manage data access.
• Proven experience designing data architectures that support and enable advanced AI applications, including traditional machine learning, Generative AI, and Agentic AI.
• Expertise in modern data technologies and architectures, including practical experience with Data Mesh principles and turning 'data as a product' into reality.
• Experience designing, contributing to, or implementing an enterprise Data Marketplace or Data Catalog.
• Demonstrated experience designing and implementing robust data quality frameworks and data security controls within a cloud data platform.
• Excellent and proven communication, facilitation, and stakeholder management skills.

Preferred Qualifications

• You love working on data systems and are obsessed with quality, consistency, and scale.
• You enjoy solving complex problems and has a deep-thinking, analytical mindset.
• You think of 'data as a product' and have experience designing data services and APIs for consumption by a wide range of applications and users.
• You gain gratification from seeing your ideas take shape and become real-world solutions used by a large number of users.
• You are proactive, detail-oriented, and motivated by impact at scale.
• You thrive in collaborative environments and enjoy bridging business and technology perspectives.
• You are an individual contributor who enjoys taking ownership and adding tangible value to the organization.
• You are a seasoned professional who can work independently with minimal guidance and assistance, while still driving outcomes effectively.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (

UKG participates in E-Verify. View the E-Verify posters here (

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email

The pay range for this position is $145,600.00 to $209,300.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

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* Normal office environment* Ability to travel to various on- and off-campus locations* Up to 22 days of vacation, 10 recognized holidays, and sick time.* Competitive health insurance packages with priority appointments and lower copays/coinsurance.* Take advantage of our free Metro transit U-Pass for eligible employees.* WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.* WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care.WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems.We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.**Useful Links****Accommodation**If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.**Regulatory Postings**Know Your Rights: Workplace Discrimination is Illegal Poster(; )
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A leading healthcare services company is seeking a Principal Solutions Architect to own the architectural vision for conversational AI systems. This role entails designing enterprise-grade voice and chat experiences, ensuring reliability, and compliance with security standards. A successful candidate will have over 10 years of software engineering experience, including leadership in AI/ML systems. Benefits include a competitive salary, remote working arrangements, and comprehensive insurance packages, making it a rewarding opportunity for well-qualified candidates.
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Beneficios:

• 401(k)
• Coincidencia 401(k)
• Bonificación basada en el rendimiento
• Descuentos para empleados
• Tiempo libre remunerado

Resumen de la empresa

Nuestro primer cambio de aceite SpeeDee abrió en diciembre de 1980 en Metairie, Luisiana. SpeeDee creció rápidamente hasta convertirse en un negocio de servicio rápido de lubricación y puesta a punto automotriz, y a mediados de los 90, SpeeDee había añadido un servicio completo de frenos y se convirtió en un taller de mantenimiento y reparación de automóviles con servicio completo. Durante 40 años, SpeeDee ha construido relaciones de confianza con los clientes basadas en la fiabilidad y el servicio profesional, y ha crecido de una sola tienda a más de 150 ubicaciones.

¿En qué nos diferenciamos de la competencia?

• Propiedad local
• Servicio de calidad
• Formación y certificación
• Revisión de cortesía multipunto y revisión del servicio
• Servicio gratuito de recarga
• Registros de mantenimiento
• Tarifas asequibles

Resumen del puesto

El Técnico de Servicios de Fluidos es responsable de todos los servicios de fluidos, incluyendo cambio de aceite, transmisión, diferencial, mantenimiento del sistema de refrigeración y servicios adicionales, incluyendo escobillas limpiaparabrisas y reemplazo de filtros. Comunica con los clientes, educándoles sobre el mantenimiento preventivo necesario del vehículo. Funciones adicionales pueden incluir servicios de cortesía y reparación y sustitución de neumáticos.

Responsabilidades

• Realización de funciones de cambio de aceite e inspección en la parte superior e inferior
• Explicación de los programas, servicios y estructura de precios de SpeeDee para lograr una alta satisfacción del cliente y mayores ingresos
• Asistir a sesiones de formación que sean aplicables a la trayectoria profesional y a los requisitos del puesto
• Realización de mantenimiento preventivo en equipos de servicios de fluidos
• Siguiendo los procedimientos de seguridad adecuados y notificando al gerente de taller sobre riesgos de seguridad o reparaciones necesarias del equipo

Requisitos

• Compromiso con la excelencia en todos los niveles de servicio
• Buenas habilidades de comunicación y personalidad animada
• Aspecto limpio y ordenado
• Permiso de conducir estatal válido

Otras funciones y responsabilidades

Además de las tareas mencionadas anteriormente, cada miembro de la tripulación es responsable del mantenimiento general del centro y tareas de limpieza, como fregar, lavar las ventanas del centro y recoger la basura. Los miembros de la tripulación deben asistir a las reuniones de la tripulación según sea necesario, así como a otras tareas asignadas por un supervisor.

Requisitos laborales

• Habilidades de atención al cliente
• Alfabetización básica (lista, escritura, habilidades matemáticas)
• Capacidad y licencia para conducir vehículos motorizados
• Habilidades de comunicación verbal
• Capacidad para usar correctamente herramientas manuales mecánicas
• Atención al detalle
• No se requiere experiencia ni formación previa

Condiciones laborales

• Materiales y equipos utilizados: aceites, fluidos y lubricantes para automóviles. Líquido limpiaparabrisas, electrolito de la batería
• Medio ambiente: Exposición frecuente a elementos meteorológicos exteriores, ruido y gases de escape durante todo el turno.
• Actividades físicas: La posición requiere buena visión corregida, oído, estar de pie con frecuencia, caminar, trepar, agacharse, manipular, alcanzar y levantar peso.

Beneficios/ventajas

• Oportunidades de crecimiento
• Propiedad y gestión local
• Seguridad en la que puedes confiar
• Oportunidades de formación y certificación
• Salario competitivo
• Excelente ambiente de trabajo
• Herramientas proporcionadas

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.

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A leading homebuilding company is seeking a Head of Litigation to oversee all litigation and claims management. The role involves directing litigation strategy, managing high-exposure matters, and providing legal counsel to leadership. Ideal candidates will have a Juris Doctor, extensive litigation experience, proven leadership skills, and strong communication abilities. The position offers a competitive benefits package and the chance to play a key role in shaping the company's legal strategies.
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A global consulting firm is seeking a Senior Manager in Solution Architecture to lead the delivery of complex technical solutions. In this role, you will manage project delivery, budgets, and client relationships, ensuring quality and operational risks are handled effectively. The ideal candidate will have a Bachelor's degree, 5-7 years of relevant experience, and a strong background in cloud-native architecture, engaging with cutting-edge technologies. The position offers a hybrid work model and comprehensive benefits.
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A leading marketing solutions provider is seeking a seasoned professional with over 8 years of experience in solution architecture and data architecture. This role involves leading client working sessions to define requirements for campaign workflows and ensuring successful implementation of data solutions. Ideal candidates will have a strong background in marketing measurement frameworks and familiarity with compliance and governance requirements. Remote work may be considered for applicants outside specified states.
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Become a part of our caring community and help us put health first

The Principal Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Principal Solutions Architect provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience.

Role Summary

The Principal Architect for Conversational AI owns the end-to-end technical architecture for enterprise-grade voice and chat experiences—from NLU/LLM orchestration and dialog policy to integrations, observability, security, and production reliability. You will define standards, reference architectures, and platform patterns that enable multiple product teams to build consistent, safe, scalable conversational journeys across channels.

This role blends hands-on systems design with strategic technical leadership: you’ll shape platform direction, guide engineering teams, and ensure solutions meet performance, compliance, and customer experience goals.

Key Responsibilities

• Enterprise conversational architecture
• Define target-state architecture for conversational AI across voice + chat + messaging.
• Establish reference patterns for: intent/routing, dialog management, LLM tools/function calling, RAG, and human handoff.
• LLM + NLU orchestration
• Design hybrid approaches using NLU (intents/entities) where deterministic behavior is needed and LLMs where flexibility adds value.
• Build patterns for prompt engineering, tool use, safety rails, grounding, and response evaluation.
• Conversation design meets engineering
• Partner with Conversation Designers to translate journeys into scalable dialog systems.
• Formalize conversation state models, slot-filling strategies, fallbacks, barge-in, and recovery behavior.
• Integrations + enterprise systems
• Architect integrations to CRM, scheduling, claims, EHR/EMR, identity, billing, knowledge bases, ticketing, and contact center platforms.
• Standardize APIs, event-driven flows, caching, and data contracts.
• Platform capability leadership
• Own architectural decisions for:
• ASR/TTS pipelines (voice)
• channel adapters
• session/state persistence
• policy engines
• personalization and context
• experimentation / A/B testing
• Reliability, security, compliance
• Define guardrails for PHI/PII handling, data retention, encryption, key management, audit logging.
• Ensure compliance alignment (HIPAA, SOC2, GDPR—depending on industry).
• Set SLOs, error budgets, DR patterns, and scalability targets.
• Observability + quality
• Implement conversation analytics standards: containment, task completion, deflection, CSAT proxies, latency, hallucination rates, escalation reasons.
• Establish evaluation frameworks (offline + online), regression testing, and golden conversation sets.
• Technical leadership
• Serve as the principal technical advisor across teams.
• Lead architecture reviews, mentor senior engineers, influence roadmap and investment priorities.
• Identify build vs buy opportunities and vendor selection criteria.

What You’ll Build / Own (Deliverables)

Conversational AI reference architecture (voice + chat)

• Platform standards: tool calling, state, memory/context, grounding, safety policy, fallback patterns
• A reusable conversation runtime framework (or governance model if using vendor platforms)
• Integration blueprint for core enterprise services
• Observability & evaluation standard operating model (dashboards, QA pipelines, red-team tests)

Technical Skills (Typical Stack)

• Languages: Python, Java, TypeScript/Node, Go (any 1–2 strong)
• LLM layer: OpenAI / Azure OpenAI / Anthropic / Bedrock; tool/function calling; RAG patterns
• NLU/dialog: Dialogflow, Lex, Rasa, Nuance, custom NLU
• Voice: ASR/TTS services, SIP/telephony concepts, IVR/contact center integrations
• Infra: Kubernetes, serverless, Terraform, CI/CD, secrets management
• Data: Redis, Postgres, vector DBs (optional), message bus (Kafka), observability tooling
• Security: IAM, encryption, audit logging, data classification, tokenization/masking

Required Qualifications

• 10+ years software engineering experience with 3+ years in AI/ML systems or conversational platforms.
• Proven architecture ownership for distributed systems in production (high availability, scalable, observable).
• Deep knowledge of at least one:
• Contact center / conversational platforms (Genesys, NICE, Twilio, Amazon Connect, Dialogflow, Nuance, etc.)
• LLM orchestration frameworks/patterns (tool use, RAG, retrieval, safety layers, prompt/versioning)
• Strong experience with:
• API design (REST/gRPC), event-driven systems (Kafka/PubSub), and integration patterns
• Cloud architecture (AWS/Azure/GCP), IaC, CI/CD
• Data security practices for sensitive data (PII/PHI) and governance controls
• Ability to communicate architecture clearly to executives and engineers (diagrams, decision records, tradeoffs).

Preferred Qualifications

• Experience deploying voice systems: ASR/TTS tuning, barge-in, turn-taking, latency optimization.
• Experience with evaluation & testing for LLM/agent systems:
• automated conversation testing, hallucination detection, rubric scoring, red teaming
• Experience in regulated environments (healthcare, finance, insurance, public sector).
• Familiarity with knowledge graphs, ontology-driven reasoning, or deterministic policy engines.
• Track record of leading multi-team platforms (enablement, adoption, governance).

Additional Information

Success Metrics (How We’ll Know You’re Winning)

• Reduced time-to-launch for new conversational experiences via reusable patterns
• Higher containment and task completion with stable CSAT/NPS
• Lower latency and fewer failure loops / escalations
• Measurable improvement in reliability (SLO attainment), observability, and incident reduction
• Consistent governance of prompts/tools/models with safe rollout & rollback practices

Leadership Competencies

• Architectural judgment: picks the simplest thing that will work (and scales)
• Pragmatic AI mindset: knows where LLMs shine and where deterministic logic must own the flow
• Influences without authority; builds alignment across product, design, security, and ops
• Mentors and raises the bar across engineering

This role is not a “lead developer on one team.” It is a cross-domain architecture owner responsible for platform standards and enterprise adoption.

Work-At-Home Requirements

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$172,200 - $236,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline:

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

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Plano, Texas | Lawrenceville, Georgia | Yarmouth, Maine | Dayton Metropolitan Area, Ohio | Herndon, Virginia | Overland Park, Kansas | Troy, Michigan

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Summary:

The Head of Hospitality will be a pivotal member of the Hospitality team as a strategic partner to the SVP, Head of Venues and Vice President of Operations, closely supporting the Operations team. The role will shape the Food and Beverage experience for Cosm Venues Globally, curating & tailoring the menu per venue to match the market while still maintaining operational efficiencies and cost considerations. The Head of Hospitality will be tasked with the design, strategy, and development of Cosm Venues' Food and Beverage experience, expanding the restaurant operations, the VIP guest experience, and incremental food & beverage programs – setting and achieving enterprise-wide goals and offering a premier host of world-class hospitality and curated fan programs.

Successful candidates will have a background in building culinary teams, food and beverage strategies, as well as new venue openings. Strong data driven vision will be required to maximize the Fan experience in current and future Cosm Venues. This senior leadership role will be a conduit between the key Cosm leadership positions and the venue food and beverage experience. The ideal candidate will be entrepreneurial and agile. They will embody a profound sense of hospitality and robust business acumen, proven by a record of leading teams through both early-stage development and sustained, scalable growth, consistently striving for excellence and innovation.

Responsibilities:

• Oversee all aspects of Restaurant Operations, VIP Guest Experiences, & Future Business Opportunities - setting the vision, strategy, and operational goals that align with Cosm’s mission and growth ambitions.
• Lead, inspire, and empower the hospitality teams responsible for delivering elevated experiences. Foster a culture of collaboration, innovation, integrity, and service, engaging leaders and team members to drive initiatives forward.
• Serve as the primary hospitality liaison to owners, investment partners, and the Executive Leadership Team, effectively communicating program performance, guest feedback, and strategic opportunities.
• Stay ahead of hospitality trends and guest preferences to ensure the delivery of contemporary, memorable, and differentiated experiences.
• Direct and participate in acquisition and growth activities that support broader business objectives and plans.
• Demonstrate deep understanding of the business model, key drivers, and mission‑critical technical/functional expertise needed at all management levels within the organization.
• Drive financial excellence by developing and managing budgets, monitoring expenses, and ensuring strong financial performance while meeting and exceeding budgeted goals.
• Collaborate with the Head of Venues & Vice President of Operations to oversee premium hospitality experience, ensuring a seamless and elevated guest experience.
• Accountable for executing and achieving all strategic operational and financial objectives, ensuring that Cosm’s hospitality platforms are continually elevated and distinguished within the industry. A core focus of the role includes driving exceptional service experiences, cultivating financial excellence, and spearheading growth strategies through proactive talent management and team development across the organization.
• Advance and evolve the strategic plan and vision for Cosm hospitality, while maintaining robust financial performance in food and beverage operations, including surpassing budgeted financial goals and incubating new concepts.
• Demonstrate successful execution of business strategies within restaurant operations, consistently achieving operational and financial targets.
• Ensure operational quality and uphold standards of excellence across all Cosm venues—including service, food, beverage, environment, security, safety, cleanliness, and sanitation.

VIP Fan Experiences:

• Develop and execute long‑term and annual strategies for VIP fan programs, ensuring the delivery of unparalleled service and exclusive experiences for VIPs, owners, celebrities, business partners, and other high‑profile guests.
• Develop and execute long‑term, annual and short‑term hospitality strategies regarding new opportunities and experiences for Cosm fans
• Liaise with Venue Entertainment, Event Sales, & Marketing to elevate hospitality interactions: understand and identify booking windows; develop customized menus based on client needs and budget; understand capabilities of hospitality spaces, including AV and furniture options.
• Monitors hospitality trends and customer preferences across various industries to ensure best in class service delivery and activations.
• Lead & develop new concept development for membership fan experiences, all‑inclusive, bundling, & other hospitality offerings to ensure differentiation and the highest standards in service, culinary offerings, and overall guest satisfaction.

Other Responsibilities:

• Executive Chef / Culinary Teams will report to this role via a dotted line.
• Beverage Strategies and programming will be the responsibility of this role.
• Continuous revenue and satisfaction improvement required.
• Opening new venues across the US & Internationally
• Development of key culinary supply and chef relationships regionally
• Ability to conduct plan review and kitchen concept feedback for all new locations.
• Execution of Culinary concepts across multiple locations
• Travel required weekly.
• Special Event and Catering menu creation

Experience:

• Bachelor of Science or related degree
• Culinary Degree preferred.
• Minimum 15 years, multi venue/location leadership role, including oversight of VIP programs, luxury guest experiences, or high‑end club operations.
• Responsibility for $30M or more annual F&B revenue
• Venue opening experience.
• Menu creation and design background
• Proven track record of strategic and financial leadership in hospitality or entertainment sectors.
• Unwavering commitment to an exceptional guest experience
• Team leadership, communication, and stakeholder engagement skills.
• Entrepreneurial mindset with demonstrated ability to innovate and execute programs that drive guest satisfaction and business growth.
• Strong organizational, analytical, and project management capabilities.
• Expertise in budgeting, cost control, and performance management for hospitality operations.
• Ability to work flexible schedules, including nights, weekends, and holidays as required by event programming.
• Impeccable personal and professional integrity, discretion, and judgment

All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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