Organization Name: Care Indeed Home Health Care, Inc.
Employment Type: Full-time
Department: Medical Department Operations
About Us
Two compassionate visionaries embarked on a transformative journey when Dee and Vanessa founded Care Indeed Home Health Care in the heart of the San Francisco Bay Area. Their mission was clear: to revolutionize the way care was delivered to seniors and individuals in need. Beyond home care services, they expanded their reach into medical staffing, bridging the gap between healthcare facilities and skilled professionals. These founders actively listened to pain points, strategically recruited committed candidates, and ensured that compassion remained at the core of their legacy. From pandemic adaptations to virtual reality training, their impact continues to shape the healthcare landscape, creating a better world for elders, families, and their caregivers.
Position Overview
The Nursing Supervisor is pivotal in upholding the highest quality of patient care, ensuring alignment with the Agency’s objectives, standards, and policies. This role provides direct oversight of clinical staff, actively participates in home health service delivery when needed, and adeptly balances field-based responsibilities with administrative supervision to drive compliance, patient satisfaction, and staff development. Additionally, this position serves as a rotating on-call Manager on Duty (MOD), ensuring seamless patient care and staffing support during off-hours, weekends, and holidays.
Essential Duties And Responsibilities
Assist the RN Administrator in policy and procedure development, maintenance, and auditing.
Conduct patient intake assessments, including medical history review, physical assessment, and development of initial care plans.
Provide supervision, direction, and support to nursing staff and aides, ensuring clinical standards are maintained.
Conduct telehealth visits and provide remote patient monitoring as needed.
Conduct staff performance evaluations (probationary, annual, and as needed) with input from the RN Administrator
Review patient records for clinical accuracy, compliance, and appropriate care planning.
Direct staff in the use of community resources to support patients’ overall care plans.
Facilitate staff development through teaching, coaching, and counseling.
Ensure proper documentation of recertifications, discharges, supervisory visits, and rehospitalization forms.
Support and assist with new employee orientation and field training.
Serve as a resource for conflict resolution, problem-solving, and guidance.
Field Responsibilities
Conduct supervisory visits and direct patient care visits when necessary.
Provide case management, coordinating with interdisciplinary teams to ensure comprehensive patient care and resource utilization.
Assess, evaluate, and monitor patients’ clinical needs during admissions, recertifications, and routine visits.
Collaborate with physicians, patients, and families to ensure optimal care delivery.
Participate in interdisciplinary team meetings, quality assurance reviews, and utilization reviews.
Represent the agency in community functions and outreach activities.
Provide crisis intervention and clinical support in the field when required
Case management duties would be added under the "Field Responsibilities" section of the job description.
On-Call MOD Responsibilities
Serve as the on-call Manager on Duty on a scheduled rotation, including evenings, weekends, and holidays.
Respond promptly to urgent patient needs, staffing issues, and clinical concerns after hours.
Provide direction to on-call staff, ensuring continuity of care and adherence to agency policies.
Escalate critical issues to the RN Administrator or Director of Patient Care Services as necessary.
Job Conditions
Must manage a fast-paced, high-stress workload with frequent deadlines.
Requires effective verbal and written communication skills.
The risk of exposure to blood-borne pathogens is moderate to high.
The position is stressful in terms of meeting deadlines.
This job also involves sitting and possibly a good amount of virtual and telephone communication.
Spend time using your hands to hold, control, and feel object, tools and controls
Travel to patients’ homes, community meetings, and agency offices is required.
Must manage a fast-paced, high-stress workload with frequent deadlines.
Requires effective verbal and written communication skills.
Must be able to conduct clinical assessments and provide patient care when needed.
Office equipment: CRM, phone, computer, calculator
Clinical equipment: wearable devices, glucometer, blood pressure monitor, pulse oximeter, thermometers, and other nursing tools
Qualifications
Current Registered Nurse (RN) license in the state of practice. Minimum of 1 year nursing experience within the last 5 years, with at least 1 year supervisory experience in a home health agency, clinic, or healthcare facility.
Strong clinical decision-making skills and ability to manage diverse patient populations.
Knowledge and experience with Quality Assurance and Performance Improvement (QAPI) processes.
Current CPR certification.
Must pass a criminal background check.
Excellent leadership, organizational, and communication skills.
Willingness and ability to serve as On-Call Manager on Duty (MOD) on a rotating schedule, including evenings, weekends, and holidays.
Must demonstrate flexibility to work full-time, balancing field and supervisory responsibilities.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or tools or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift clients over to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or evaluation. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship hear. The employee frequently is required to use hands or fingers, handle or feel objects.
Other Requirements
Proficient in Microsoft Office, Electronic Health Records (EHR) systems, and other relevant software.
Leadership and staff management
Clinical judgment and patient-centered care
Policy compliance and regulatory knowledge
Conflict resolution and crisis management
Time management and adaptability
Professional representation of the agency
Work Hours
Variable hours. This schedule may be subject to change when necessary. Advance notice will be provided.
Care Indeed Home Health Care is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Make An Impact! Join Our Team Today!
Want to join a company at the forefront of in-home care? Care Indeed Home Health Care is looking for individuals like you! If you are interested in joining our team, you can submit your application at https://careindeed.com/careers or call us at 650-563-8711.
Ranked by FORTUNE as one of the Bay Area's 50 Best Places to Work in Aging Services, our dedicated team is ready to grow and is in search of talented care providers.
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