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Enterprise Account Executive

As an Enterprise Account Executive, you will play a key role in accelerating Fonoa's growth by acquiring and expanding relationships with enterprise customers across software platforms, marketplaces, and digital services.

As part of our Commercial team, you will own the end-to-end enterprise sales cycle, from building pipeline through closing new ARR and expanding strategic accounts. This role is ideal for someone who thrives in a scaling SaaS environment, enjoys building repeatable sales motions, and is motivated by delivering measurable value to customers through modern API-driven infrastructure.

You will work closely with Marketing, Product, Solutions Engineering, and Customer Success to refine our go-to-market strategy, strengthen our enterprise sales motion, and drive predictable revenue growth.

You will also become a trusted advisor to customers building and scaling global digital platforms, helping them modernize infrastructure, streamline operations, and support international growth.

Sales & Prospecting:

• Generate a new sales pipeline from prospecting activities into buyer personas such as Head of Tax, CFO, Tax Manager, etc.
• Manage live opportunities through an enterprise sales process using our Winning by Design (SPICED) or MEDDPICC sales methodology.
• Develop and present value-driven pricing quotations.
• Collaborate with clients to establish clear ROI metrics and generate comprehensive impact case studies.
• Foster deep relationships with a range of senior stakeholders and clearly position our value proposition of providing an API driven tax solution helping companies with compliance, fine mitigation, and scalability around the world.

Customer Relationship Management:

• Craft strategic plans and conduct QBRs with customers, unlocking clear upsell and cross-sell roadmaps and solution planning for the next 12-18 months and beyond.
• Uphold accurate Salesforce hygiene, including comprehensive meeting notes, and deal forecasting.

Team Collaboration:

• Coordinate with the wider project team, maintaining a clear communication cadence internally.
• Operate with autonomy, swiftly grasping customer needs and pain points.

Basic Qualifications:

• Minimum 4 years of experience as an Enterprise Account Executive or in a similar sales role within a B2B SaaS or API-based environment
• Experience managing full sales cycles for enterprise-level deals valued at $100,000+ in annual recurring revenue (ARR)
• Experience using Salesforce (or a comparable CRM system) to manage pipeline, forecast revenue, and track sales activity
• Hands-on experience applying a structured sales methodology (e.g., MEDDIC, Challenger, SPIN Selling)
• Experience managing multi-stakeholder sales cycles across multiple regions or global markets
• Ability to communicate technical and business concepts clearly in verbal and written formats
• Experience developing return-on-investment (ROI) models and business cases in support of enterprise sales, and familiarity with value-based pricing models

Preferred Qualifications:

• Experience creating or contributing to strategic account plans for long-term customer development
• Experience selling to and delivering presentations to C-suite executives or senior leadership teams
• Proven track record of meeting or exceeding annual revenue targets in startup or high-growth environments

Fonoa is committed to fair and equitable compensation practices. The US base salary range for this full-time position is $150k - 165K + commission + equity + benefits, and represents Fonoa's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will depend on a variety of factors unique to each candidate, including but not limited to, the candidate's years of experience, qualifications, relevant skill set, certifications, and geographic office location. Pay ranges may vary in different regions based on local market conditions and cost of labor.

To learn more about life at Fonoa and our benefits, please visit fonoa.com/careers.

Equal Opportunity Statement

At Fonoa, we seek candidates from a wide range of backgrounds and perspectives, and we are proud to be an equal opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, creed, gender, national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, military or veteran status, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender expression or identity, sexual orientation, citizenship, or any other legally protected status.

Fonoa is committed to fostering an inclusive and accessible workplace where everyone has the opportunity to thrive. We comply with the requirements of all applicable California and federal employment laws, including those protecting disabled individuals.

If you require a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us via email at people-ops@fonoa.com and describe the specific accommodation needed due to a disability-related limitation.

• Receiving application materials in an alternate format
• Conducting interviews in an accessible location
• Being accompanied by a service animal
• Having a sign language interpreter present during interviews

We respond to accommodation requests within three business days. Please note that non-disability related inquiries, such as application status follow-ups, may not receive a response through this channel.

As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.

Financial Reporting Specialist

The Financial Reporting Specialist will support the Environmental Services department at a major university.

Key Responsibilities:

• Analyzes and organizes operations and procedures such as bookkeeping, payroll, accounts receivables / accounts payable
• Maximizes productivity through proficient use of appropriate software applications.
• Researches and develops resources that create timely and efficient workflow.
• Establishes uniform correspondence procedures and style practices.
• Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records.

Preferred Requirements:

• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing environment.
• Exhibits initiative, responsibility, flexibility and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Ability to use working knowledge of working environment to meet established goals and objectives.
• High school diploma or GED equivalency required plus 5 years' experience or college degree plus two years' experience.
• Must successfully complete department orientation and any pre/post-employment testing.
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Seasons are offered many fantastic benefits: Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2026/04/Seasons-Landing-Page_March2026.pdf

Director Of Housekeeping

The Director of Housekeeping provides strategic leadership for all housekeeping operations throughout The Knox, ensuring every guest room, residence, public space, and heart-of-house area reflects the exceptional standards of Auberge Collection. This role is responsible for developing departmental strategy, financial performance, operational excellence, and a culture of genuine hospitality while leading, coaching, and inspiring a high-performing leadership team. Working closely with departments across the hotel, the Director of Housekeeping plays a critical role in delivering the highest standards of luxury hospitality, creating exceptional experiences for both guests and residence owners, and continuously elevating quality, efficiency, and service throughout the property.

• Provide strategic leadership for all housekeeping operations, ensuring guest rooms, residences, public spaces, and heart-of-house areas consistently reflect the highest standards of luxury hospitality.
• Develop departmental goals, operating strategies, SOPs, training programs, and quality standards that support operational excellence and exceptional guest experiences.
• Ensure guestrooms, residences, and accommodations for Notable Guests and VIP arrivals are meticulously prepared, personalized, and aligned with guest preferences and luxury service expectations.
• Partner with the Hotel Manager, Director of Front Office and department leaders to optimize daily operations, room readiness, interdepartmental collaboration, and the overall guest experience.
• Train, coach, and develop leaders and team members while fostering a culture of engagement, recognition, accountability, and professional growth.
• Monitor guest feedback, quality audits, and service recovery opportunities, implementing strategies that continually enhance cleanliness, presentation, and guest satisfaction.
• Drive departmental performance through operational excellence, financial stewardship, labor management, productivity, and team engagement.
• Develop and manage departmental budgets, forecasts, staffing plans, and operational strategies that align labor resources with occupancy and business demands.
• Analyze operational and financial performance metrics to identify trends and implement continuous improvement initiatives.
• Oversee housekeeping operations for residences, laundry services, inventories, purchasing, vendor relationships, and departmental resources to ensure operational readiness and fiscal responsibility.
• Establish and maintain quality assurance programs through inspections, audits, coaching, and compliance with Auberge Collection standards, safety regulations, and applicable laws.
• Lead departmental planning for special projects, deep cleaning initiatives, renovations, and pre-opening or capital improvement activities while partnering with Engineering to support preventative maintenance programs and room readiness.
• Support hotel emergency procedures and business continuity plans, ensuring departmental preparedness and operational resilience.
• Champion innovation, sustainability, and best practices that enhance operational efficiency, environmental responsibility, and the overall guest experience.

Qualifications

• 5-7 years of progressive housekeeping leadership experience within a luxury hotel or resort environment strongly preferred.
• Demonstrated ability to communicate effectively, providing clear, concise, and professional direction.
• Strong passion for delivering exceptional guest experiences and maintaining the highest standards of luxury hospitality required.
• Proven leadership skills with the ability to motivate, coach, and develop high-performing teams.
• Strong organizational, financial, and problem-solving abilities, with exceptional attention to detail required.
• Experience with budgeting, labor management, inventory control, and operational planning required.
• Proficiency with property management systems, housekeeping technology, and Microsoft Office Suite.
• Ability to work flexible schedules, including evenings, weekends, and holidays as needed.

The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Technical Lead

Position Overview: The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event Technology.

Key Job Responsibilities:

• Equipment Operation
• Troubleshoot technical issues and resolve problems quickly as they arise.
• Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
• Customer Service
• Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
• Be a leader, mentor, and coach for other Technicians on Encore's Delivering World Class Service philosophy.
• Maintains a positive relationship with all clients through effective communication.
• Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
• Monitors events and checks in on customers throughout the day.
• Understands and fosters the hotel/client relationship.
• Technical Ability
• Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
• Anticipates equipment challenges and changes in a timely and professional manner.
• Systems Knowledge
• Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
• Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
• Interacts with other staff and outside vendors for equipment.
• Increases revenue by utilizing floor up-selling techniques.
• Work with clients to finalize invoices.
• As needed, work within Encore systems and applications

Job Qualifications:

• High school diploma required, Associate's degree is preferred.
• 2-3+ years of customer service or hospitality experience is preferred.
• 2-3+ years of audio-visual experience is required.
• A valid driver's license is required for team members in positions that may operate Company vehicles.
• External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date.
• Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to.
• Additional DOT requirement may need to be met if applicable.
• Must be able to lift 50 lbs.

Competencies:

• Deliver World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Demonstrates Self-Awareness
• Drive Results
• Ensures Accountability
• See The Big Picture
• Decision Quality
• Manages Complexity
• Value People
• Collaborates

Physical Requirements:

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.

• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours
• Lifting Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
• Carrying Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Never
• Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously
• Pushing/Pulling Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Never

Work Environment:

Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.